Returns & Exchanges

We want you to love your gear as much as we love our national parks, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Every return helps support our mission of park conservation and habitat restoration.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Your Method

  Select whether you would like a refund to your original payment method, an exchange for a different size, or store credit for your next adventure.

• 3.
  Pack and Label

  Print your prepaid shipping label and securely package your items, ensuring all original tags are attached and the gear is in its original condition.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.