Frequently Asked Questions
Everything you need to know about our gear and our mission.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. Once your package leaves our warehouse, you will receive a tracking number via email.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that original shipping fees are non-refundable.
How does your sizing run?
Our apparel generally follows standard unisex sizing. We recommend checking the specific size guide located on each product page to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How does my purchase support the parks?
A portion of every sale is donated to various park conservancies and non-profits to fund vital projects like trail restoration and wildlife conservation.
How should I care for my Parks Project apparel?
To preserve the prints and fabric quality, we recommend machine washing cold with like colors and tumbling dry on low or hanging to dry.